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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Foster

July 1, 2026

5  out of  5
rating by Courtney Foster
"So happy with my experience switching back to State Farm and it is hands down all thanks to the awesome help of Jacob. He went above and beyond to answer any and all of my questions. He made the entire process so easy and I could not be happier with the entire process. I’ve already recommended family to reach out to him as well. Thanks, Jacob!!"
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David Durham

June 26, 2026

5  out of  5
rating by David Durham
"Excellent service!"
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Tim Carlisle

June 17, 2026

5  out of  5
rating by Tim Carlisle
"Our daughter is moving from Durham to San Antonio for her second Residency. The agent in Durham connected me with this group, citing the highest ratings. After working with Elizabeth, it is easy to see why. UNSURPASSED service at every level, and the most pleasant personality to go along with it. I just cannot say enough good things about her, and this agency. And even though I did not have to speak with Blake, it is obvious he knows about surrounding yourself with phenomenal people that you can depend on. And Blake, no offense, but I was so impressed with Elizabeth that I propose you rename the agency as "The Elizabeth Santos State Farm Agency - DBA and overseen by The Legend Blake Smith" LOL. Seriously, this agency is upper echelon, A-1, Creme Brulee', etc. Call this group first if you want THE BEST! -- Tim C., Birmingham, AL"
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Chris Berg

May 28, 2026

5  out of  5
rating by Chris Berg
"This particular office made the dreadful task of getting insured quick and easy for me... I'm an old grumpy kinda person but I couldn't be mad at "Jake" for his great customer service with their price... yes they have a Jake ! and he said he wasn't wearing kakis... I had to ask"
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Lorenzo Trujillo

May 28, 2026

5  out of  5
rating by Lorenzo Trujillo
"Thank you for all the help! What a blessing you are Jacob Ramirez."
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Matt and Guin Schrom

May 27, 2026

5  out of  5
rating by Matt and Guin Schrom
"Jacob is hands down the best insurance professional I have dealt with! He saved us tons of money and set my teenage boys up with auto insurance, life insurance and disability insurance! If you are in the market for insurance, hit him up, he will take care of you!!!!

Thanks again Jacob for all your help and taking care of us!

The Schroms!"
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stevie rey medina

May 22, 2026

5  out of  5
rating by stevie rey medina
"I highly recommend Jacob with State Farm Insurance. I would definitely recommend him to my friends and family. He was very easy to work with and took the time to explain everything about the policy and process in a clear and helpful way.
Thanks again, Jacob — you’re the man! I truly appreciate all your help today and the great work you do helping people get insurance and life insurance coverage."
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Joan Anderson

May 19, 2026

5  out of  5
rating by Joan Anderson
"David Garcia helped myself and husband bundle car and renters insurance. This fine gentleman gave us specific details which were great!. He had patience saved me money and explained coverages clearly. That's what makes him a good Insurance agent. Thank you for your kind consideration and understanding while answering lots of questions. That's what makes David Garcia highly recommended. He pays attention Dave's you money, and gives you what you need. Oh and we love your humor."
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Stephanie Montanez

May 4, 2026

5  out of  5
rating by Stephanie Montanez
"David was a delight to work with. I was referred to him by my father after expressing frustration with high premium rates on my vehicle with another insurance company. David took the time to hear what I looking for in terms of coverage as well as deductibles and managed to save me over $100 by switching from my previous insurance company over to State Farm. On top of it, he took the time to introduce me to other services offered by State Farm to bundle in with my insurance and lower my premiums even more. I cannot express enough how satisfied I am with the service David Garcia provided and will be recommending him to any of my friends and family members that may be shopping around for car insurance in the future. Thank you!"
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Jesus Salazar

May 1, 2026

5  out of  5
rating by Jesus Salazar
"Amazing service! Amazing Team, shout out to Jacob and Elizabeth!"
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Alison Bartak

April 9, 2026

5  out of  5
rating by Alison Bartak
"I had a great experience working with Jacob Ramirez. They were incredibly kind, patient, and took the time to walk me through all of my options in a way that was easy to understand. I never felt rushed or pressured, and they made sure I felt confident in my decisions. Their professionalism and willingness to answer all my questions really stood out. I truly appreciated the level of care and attention they provided—highly recommend!"
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Annabelle Sifuentes

March 12, 2026

5  out of  5
rating by Annabelle Sifuentes
"Wonderful experience with Jacob Ramirez. I highly recommend this company and this representative. Quick, easy, friendly and best quote!"
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Sean Paul Kelley

March 6, 2026

5  out of  5
rating by Sean Paul Kelley
"Rarely in my life, all 55 years of it, have I encountered a more straightforward, non-pushy, helpful insurance agent than Blake Smith and his team. I used to deal with insurance guys when I was an investment advisor many years ago, and disliked them all, intensely. But Blake and his team are Boss Level excellent. I cannot recommend them highly enough."
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Juan T

March 4, 2026

5  out of  5
rating by Juan T
"I had an excellent experience working with David Garcia today while getting insurance for my vehicle. He was incredibly patient and took the time to answer all of my questions thoroughly, making sure I understood every step of the process. His professionalism and helpful attitude made everything smooth and stress-free.

10/10 would definitely recommend David to anyone looking for great service!"
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Shelley Titterington

February 25, 2026

5  out of  5
rating by Shelley Titterington
"Wow, this agency is head over heels above all their competitors. We started looking to change insurance carriers last November. It was overwhelming, multiple texts, phone calls, misleading information and no consistent answers. Jacob never pressured us to decide and he gave us clear and concise information. He made the whole experience enjoyable. Which I never would have expected. Kudos to Jacob and the entire agency. Thank you."
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Michael Simon

February 12, 2026

5  out of  5
rating by Michael Simon
"Great service, fast response, and much better pricing. I was with my last agent/provider for over 15 years and they never checked for a better deal. Saved $1600/6mo"
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Marijke Fischer

February 11, 2026

5  out of  5
rating by Marijke Fischer
"It’s typically a stressful process to switch insurance for home and auto. Henry, at the Blake Smith office, was absolutely amazing. He went above and beyond to make sure that all my needs were met. He took the time to explain my options and ended up securing me as a home and auto customer. Thank you for your time and expertise, Henry!"
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Timothy

February 3, 2026

5  out of  5
rating by Timothy
"I've enjoyed my opportunities and dealings with State Farm. They are always friendly and willing to help very informative. Blake Smith group in San Antonio is the group I have had great dealings with and I recommend them 100%!!

Thank you Blake Smith group"
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Sergio Anaya

January 28, 2026

1  out of  5
rating by Sergio Anaya
"Updating my review, had a terrible experience with poor communication. They counted comprehensive towards my claims and threatened to review my account for insurability when they didn't even fix my hail damage all the way. Also got to find out when I switched insurance that they didn't mark an accident as no fault or at fault (it was the hail damage), so it automatically marks it as at fault and raised my premiums."
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Barbara Rivera

January 28, 2026

5  out of  5
rating by Barbara Rivera
"Wonderful service by Mr . Mendez . Highly recommend to call Mr . Mendez for all your insurance needs ."
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Choosing U Fitness

January 6, 2026

5  out of  5
rating by Choosing U Fitness
"I’ve had a great experience speaking to David. He was quick and informative and, the pricing was fair,. Any time I’ve had questions, he was responsive and helpful."
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Janae Rice

December 29, 2025

5  out of  5
rating by Janae Rice
"Awesome great help Jordan was amazing such a great help and made things so much easier but overall insurance is good. There’s no payment ahead of time. It’s just what you pay then is what’s gonna start you."
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Gonzague Sallo

December 19, 2025

5  out of  5
rating by Gonzague Sallo
"Jacob was helpful and professional"
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Michael Carlson

December 19, 2025

5  out of  5
rating by Michael Carlson
"Shoutout to Jacob Ramirez for getting me squared away! He offered me a car insurance quote well below what I was already paying, and made the entire process so seamless. He had my insurance documents in my inbox before we even ended the call. Fantastic customer service!!!"
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Amber Karn

December 12, 2025

5  out of  5
rating by Amber Karn
"He was helpful and reliable finding me the best price and guiding me through the steps. His team was wonderful when I needed to add a 2nd car a couple weeks later. I would recommend him and his team to anyone looking."